Bernard J. Brown ENP, Better known as “Buster” is the currently the NENA President and works for the Commonwealth of Virginia as the ISP Regional Coordinator for Region 6 within VITA. Originally from Lancaster, New York, he has been in Emergency Services for 29 years and has served in almost every capacity from 911 Dispatcher to 911 Director. Buster currently lives in Danville, Virginia with his wife Nancy and has 2 sons and 4 daughters. He is an outdoor enthusiast and enjoys meeting new people.
Next Generation 911 from vision to implementation
Director of Communication – Emergency Management Australia
Daniel Gleeson has held a number of senior campaign and media roles within the Australian Government. During his career he has worked as a media adviser to the Attorney-General, managed the development and implementation of the National Security Campaign and coordinated the security media arrangements for APEC, World Youth Day, Melbourne Commonwealth Games and other large events. Recently he has assisted delivering the public information responses to tropical cyclones, bushfires and floods across Australia. In 2011, Daniel was the Director of Media and Communication for the Commonwealth Heads of Government Meeting Taskforce which arranged the largest gathering of world leaders in Australia’s history. Daniel has a Master’s Degree in Policing, Intelligence and Counter-Terrorism. Daniel currently provides strategic communication support for Emergency Management Australia, a Division of the Attorney-General’s Department.
Bombs & bullets to floods & fires – Australian Government crisis communication arrangements
Craig Lapsley is a dynamic leader in the Emergency Management industry. The majority of his 25 years in the industry has been as an employee of Country Fire Authority (CFA), prior to which he served as a volunteer firefighter. Craig finished his employment with CFA in August 2007 as Deputy Chief Officer.
In 1996 Craig was seconded to NSW Fire Brigades fulfilling the position of Manager State Operations for a two year period. Craig was also seconded to Victoria State Emergency Service in 2005 to transform SES from a Government Department to a Statutory Authority. He fulfilled the positions of Director and then Acting Chief Executive Officer of the newly formed Authority.
From late 2007 Craig was Director Emergency Management – Health and Human Services which had state responsibilities across the health and community services sector. Craig was appointed to his current role of Fire Services Commissioner for the Victorian Government in August 2010.
Before, during & after – Communicating for resilience
Gerry Cartwright is a member of Victoria Police, currently serving at the Strategic and Emerging Issues Division. Joining Victoria Police in 1984, he worked predominately within the Crime and Covert Support areas until the Black Saturday Bushfires in February 2009.
In the immediate aftermath of Black Saturday, Gerry was a foundation member of the Bushfire Unaccounted Persons Coordination Centre – which attempted, for the first time to bring together information to assist to identify the dead and injured and account for the large number of people affected by Victoria’s most devastating natural disaster.
Gerry served as a Victoria Police Liaison Officer for the 2009 Bushfire Royal Commission, the Comrie Review into the 2010 Victorian Floods and was an Expert Reviewer of the 2011 United Nations International Panel on Climate Change report into the likely effects of climate change on natural disasters.
In 2010-11, Gerry was awarded the prestigious Angela Taylor Memorial Scholarship and travelled to the United States, Canada and Sri Lanka to study evacuation techniques. He was then seconded to the Special Projects Unit of the Victoria Police State Emergency and Security Department, assisting in the implementation of raft of changes flowing from the various Commissions and Reviews.
Since 2009, Gerry has continually been called to work in the Victorian State Control Centre, Incident Control Centres and the Victoria Police State Police Operations Centre. Gerry has also worked closely with the Australian Red Cross, as the National Police Liaison Officer in their National Inquiry Centre during events such as Cyclone Yasi and the 2013 Tasmanian Bushfires.
Gerry has a passion for refining and bringing together information from all available sources to inform the preparation, response and recovery phases of any emergency event. He continues to work with the Commonwealth and other Agencies on the modernization of the Red Cross National Registration and Inquiry System. He has assisted the recent roll-out of a computerized register of all vulnerable persons across Victoria. In addition to his normal duties, Gerry is currently the State Level Evacuation Manager at the Victoria State Police Operations Centre. He is a strong advocate for inter-Agency cooperation to use emerging technologies to better manage emergency events. His two school age sons continually and gleefully keep him informed on new and emerging technologies !!
Communications & technology – Accounting for people affected by emergencies
Whether it be a natural disaster or man-made crisis, in the state of emergency communicating information quickly and effectively is crucial for public safety. In this digital age there is a growing need for the emergency services and aligned stakeholders to transform the way they communicate with the public.
- Manage organisational change in a digital age
- Utilise technologies for optimal reach & engagement
- Meet public expectations & adapt to the next generation
- Facilitate timely & coordinated messages
Director of Communication – Emergency Management Australia
Craig Lapsley PSM
Fire Services Commissioner Victoria
Program Manager of E-mergency Connect
South Australian Fire and Emergency Services Commission
Strategic and Emerging Issues Division
Bernard “Buster” Brown
NENA The 911 Association, USA
Assistant Commissioner, Director of Finance, Assets & Knowledge
NSW State Emergency Service
Senior Digital Media Officer
National Manager, Emergency Services
Australian Red Cross